How do I place an order?
Once you've seen it and loved it, simply add the item to your shopping cart. Select the CHECKOUT button, and follow the prompts to add your email address, and details for billing and shipping. You can either create an account, or checkout as a guest for your convenience.
Please check and confirm your order and complete the payment details carefully. Finally click on the COMPLETE MY PURCHASE button to place the order.
When we receive your order, we will send an email confirmation.
Please note that once you have placed your order with us, we are unable to amend prior to being dispatched.
We accept Paypal. You can use your credit or debit card via Paypal.
All prices quoted are in AUS dollars.
You can find out more about Paypal here Paypal
Do you offer Afterpay?
Yes! We know offer Afterpay as a payment option at checkout.
How long will my order take to arrive?
All orders should be received within 5-7 working days.
Orders within Australia will be posted by Parcel Post. Should you require insurance, please email gypsyandcocollection@gmail.com for a quote.
Do you ship internationally?
For International orders outside of Australia, please email gypsyandcocollection@gmail.com, and I will be able to advice on cost.
Do you offer local pickup?
Those local to the Surf Coast and Geelong in Victoria are welcome to pick their orders up to eliminate the shipping cost. Please email gypsyandcocollection@gmail.com to arrange pick up of your order.
What’s your return policy?
At Gypsy & Co, we want you to love your purchase as much as we do. Each item has been shown and described with as much detail as possible. However, we understand that sometimes mistakes can be made. If, when you receive your order, it is not what you were expecting, please contact Gypsy & Co as soon as possible.
All returns/exchanges will be at the discretion of Gypsy & Co and must be made within 7 days of receipt. All charges incurred in returning goods are at the purchaser's expense.
Our policy lasts for 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gypsy & Co suggest that insurance be placed on goods while in transit.
Refunds
If you receive your purchase and it is damaged or faulty, please contact us immediately for an exchange or refund. All items must be returned in the original condition, with original tags and purchase receipt where applicable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
