Returns & Exchanges

Returns

At Gypsy & Co, we want you to love your purchase as much as we do. Each item has been shown and described with as much detail as possible. However, we understand that sometimes mistakes can be made. If, when you receive your order, it is not what you were expecting, please contact Gypsy & Co as soon as possible.

All returns/exchanges will be at the discretion of Gypsy & Co and must be made within 7 days of receipt. All charges incurred in returning goods are at the purchaser's expense.

Our policy lasts for 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gypsy & Co suggest that insurance be placed on goods while in transit.

 

Refunds

If you receive your purchase and it is damaged or faulty, please contact us immediately for an exchange or refund. All items must be returned in the original condition, with original tags and purchase receipt where applicable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.